Refunds & Returns

We will only accept and refund a product if:

  • It is in mint condition, in its original, unopened packaging with no marks.
  • It is not a special order or a non-stocked item.

To make a return, please contact us at or by calling 604-620 7499 within 10 business days of receiving the product.

Returns must be sent prepaid to:

Liquid Sound
4320 West 10th Avenue
Vancouver, BC
V6R 2H7

If the product was shipped for free, we’ll deduct the original shipping charges from the refund.

If any products or boxes you receive have been damaged during shipping, please let us know the same day they are delivered.